I am not at home on the day of delivery. What now?


Your package will be delivered to you by DHL. For tracking purposes, you will receive an email with the tracking code the day before your delivery. DHL organises the parcels based on the delivery address and tries to give an 'estimated time' of delivery.

If you are not at home, you can give DHL permission to drop off your parcel with just a few clicks in the email you receive. To do this, press the tracking code or the 'Track here' button, scroll down and then click 'Specify drop-off location now'. To have this drop-off authorisation issued permanently, you can register with DHL and leave this information for all shipments.

It’s not an issue regarding the cooling of our baby food, if you put the products in your fridge in the evening.

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